Privacy Policy

Effective date: 01.01.2023

Hello! Welcome to the iOne Games FZE (“we”) Privacy Policy. 

This Privacy Policy applies to all of our Games, whether played on our website, on mobile devices, PCs or on other platforms such as Facebook (“Games”).

Our Privacy Policy explains how we collect, safeguard and disclose information when you play our Games.

By starting playing the Games, you agree to the collection and use of information in accordance with this Policy.

Types of data We collect

We collect certain type of personal information (“Personal Data”) when you play our Games to provide you with a good game experience.

When you download our Games

Before you create an account in our Games, we collect some of your usage data as an anonymous user. Usage Data may include: the computer’s Internet Protocol address, your activity (clicks, actions), interface language, operating system version, device name, resolution, memory, etc. 

We collect this data to analyse the user base and develop our Games accordingly. 

You can play our Games without an account, but your game progress will not be saved.

When you create an account 

You need a game account to save your progress. You can create an account with unique login credentials on our websites, or by logging into the Games with an existing Facebook or Google account.

When you create an account with unique login credentials, you may voluntarily provide us with your Personal Data. 

When you sign in with an existing Facebook or Google account, we receive your Personal data from these online services.

Lawful basis: contract

When you play the Games

While you are playing our Games as an authorized user, we match some of your Usage Data  and account information so that we may analyse this data and use it to improve the Games, correct bugs, and create new features.

Lawful basis: legitimate interest

For advertising purposes

We use ad identifiers and other information that we collect about you as described in this Privacy Policy to try to make sure you only see ads in our Games that might be interesting to you. This includes ad identifiers, Usage Data and other demographic information we may receive from our partners.  

You can choose to prevent your device’s ad identifier being used for interest-based advertising by updating the settings on your device.

If you opt out of interest-based advertising, you will still be able to play our Games and you may still see advertising in our Games, but those ads will not be targeted using your Personal Data. However, you may still receive ads based on contextual criteria such as the Games that the ad is displayed in, or the region in which your device is located.

Lawful basis: legitimate interest for non-interest based advertising

Consent for interest-based advertising

Cookies Data

We use cookies and similar tracking technologies (beacons, tags, and scripts) to track the activity in our Games.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. 

You can customize cookies tracking in your browsers. 

However, if you do not accept cookies, you may not be able to use some portions of our Games.

Examples of Cookies we use:

  • Session Cookies: we use Session Cookies to operate our Games.
  • Preference Cookies: we use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: we use Security Cookies for security purposes. 
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Legal basis: consent, legitimate interest. 

Social Features

While playing our Games, you may also connect your player to third-party accounts such as your Facebook or Google account in order to participate in the social features and high scores. 

If you connect your Facebook account to our Games, the following data will be shared with us:

  • name;
  • profile picture; 
  • Facebook ID; 
  • place of residence (if indicated by Facebook).

If you connect your account to other third-party accounts, such as Google, we may collect a pseudonymized unique identifier per connected third party provider.

If you, your friends and contacts participate in the social features of the Games, you will see the high scores of each other.

You can cancel the connection with your Facebook account at any time by logging into Facebook and selecting the “Settings” option. 

You can cancel the connection with your other third-party accounts at any time by sending a message to our support team via in-game chat or via email to support@ione-games.com.

We collect this data to fulfil our contract by providing our app to you and to be able to connect your account if desired. We may also use this information on our legitimate interest to re-identify your player profile, for example when you lose access to your save game.

Legal basis: consent, legitimate interest. 

Retention of Data

We will use and keep your Personal Data as long as we need it to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

You can request us to delete some of your personal data whenever you like. Please, contact our support team if you want to delete any of your Personal Data. 

Disclosure of Data

Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Business Transaction. If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Service providers access. We may disclose your data to the third parties that we employ to facilitate our Games, perform game-related services or assist us in analyzing how our Games are used. Service providers are obligated not to disclose or use personal data for any other purpose.

Other cases. We may disclose your information: to fulfil the purpose for which you provide it; to protect the rights of the Company, our customers, or others; in any other cases with your consent. We may disclose your data to third parties that support our business.

Security of Data

The security of your data is important to us, but we can not guarantee absolute security as no method of transmission over the Internet, or method of electronic storage is 100% safe. 

National borders transfer. Our site and information we collect regarding the Games are operated on servers located in various jurisdictions, including the United States. 

When you access or use our Games, we may transfer your personal information outside the country in which you are situated. 

Our policies protect such personal information to the same standard when processed by our entity or office around the world. We also ensure that appropriate standard data protection clauses approved by the European Commission are in place with any third party service providers we may use.

User rights

As a user, you have certain data protection rights:

  • the right to access to Personal Data that we collected;
  • the right to request us to amend or delete your Personal Data about; 
  • the right to restrict the processing of your Personal Data;
  • the right to receive information about Personal Data, which we collect from you; 
  • the right to complain to a Data Protection Authority.

If you want to exercise your user rights, please contact us at: support@ione-games.com.

Links to Other Sites

Our Games may contain links to other sites that are not operated by us. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Children’s Privacy

Our Games do not address anyone under the age of 16 (“Children”).

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will let you know via email or a prominent notice in our Games, prior to the change becoming effective.

Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

You may contact us regarding Games or these Terms at: support@ione-games.com.

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